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  1. Jira Service Management Data Center
  2. JSDSERVER-174

SLA information should show date/time of next transition

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    • Icon: Suggestion Suggestion
    • Resolution: Unresolved
    • None
    • SLA
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    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      Currently the SLA visibility shows only the remaining hours until the next SLA transition.

      It would be very useful to also show the exact date and time when the next transition would ocurr as it's difficult to grasp the meaning of a big number of hours remaining.

            [JSDSERVER-174] SLA information should show date/time of next transition

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              Unassigned Unassigned
              6c7fd25ac8f3 Gustavo Chaves
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                Created:
                Updated: