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  1. Jira Service Management Cloud
  2. JSDCLOUD-174

SLA information should show date/time of next transition

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    • Suggestion
    • Resolution: Unresolved
    • SLA
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    • 4

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    Description

      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      Currently the SLA visibility shows only the remaining hours until the next SLA transition.

      It would be very useful to also show the exact date and time when the next transition would ocurr as it's difficult to grasp the meaning of a big number of hours remaining.

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          Suggestion - JSDSERVER-174 SLA information should show date/time of next transition

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              8a3861d8a88c Manas Shukla
              6c7fd25ac8f3 Gustavo Chaves
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                Created:
                Updated: