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Bug
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Resolution: Fixed
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Low
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None
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None
NOTE: This bug report is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding bug report.
The URLs for everything inside a customer portal start with something like https://example.atlassian.net/servicedesk/customer/deskname, for example https://example.atlassian.net/servicedesk/customer/deskname/group/1. However, using any parent URL with a trailing slash, like https://example.atlassian.net/servicedesk/customer/deskname/, gives a 404.
- relates to
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JSDCLOUD-1722 Customer portal URLs don't work with trailing slash
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- Closed
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- was cloned as
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DESK-4364 Failed to load
[JSDSERVER-1722] Customer portal URLs don't work with trailing slash
Workflow | Original: JSD Bug Workflow v5 - TEMP [ 2305326 ] | New: JAC Bug Workflow v3 [ 3125795 ] |
Status | Original: Done [ 10044 ] | New: Closed [ 6 ] |
Workflow | Original: JSD Bug Workflow v5 [ 2059278 ] | New: JSD Bug Workflow v5 - TEMP [ 2305326 ] |
Workflow | Original: JSD Bug Workflow v5 - TEMP [ 2056693 ] | New: JSD Bug Workflow v5 [ 2059278 ] |
Workflow | Original: JSD Bug Workflow v5 [ 1956434 ] | New: JSD Bug Workflow v5 - TEMP [ 2056693 ] |
Workflow | Original: JSD Bug Workflow v4 [ 1616155 ] | New: JSD Bug Workflow v5 [ 1956434 ] |
Description |
Original:
The URLs for everything inside a customer portal start with something like https://example.atlassian.net/servicedesk/customer/deskname, for example https://example.atlassian.net/servicedesk/customer/deskname/group/1. However, using any parent URL with a trailing slash, like https://example.atlassian.net/servicedesk/customer/deskname/, gives a 404.
|
New:
{panel:bgColor=#e7f4fa} *NOTE:* This bug report is for *JIRA Service Desk Server*. Using *JIRA Service Desk Cloud*? [See the corresponding bug report|http://jira.atlassian.com/browse/JSDCLOUD-1722]. {panel} The URLs for everything inside a customer portal start with something like https://example.atlassian.net/servicedesk/customer/deskname, for example https://example.atlassian.net/servicedesk/customer/deskname/group/1. However, using any parent URL with a trailing slash, like https://example.atlassian.net/servicedesk/customer/deskname/, gives a 404. |
Link |
New:
This issue relates to |
Workflow | Original: JSD Bug Workflow v2 [ 1603360 ] | New: JSD Bug Workflow v4 [ 1616155 ] |
Workflow | Original: JSD Bug Workflow [ 1399308 ] | New: JSD Bug Workflow v2 [ 1603360 ] |
Workflow | Original: TTT: Simple Issue Tracking Workflow [ 847267 ] | New: JSD Bug Workflow [ 1399308 ] |