NOTE: This bug report is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding bug report.

      The URLs for everything inside a customer portal start with something like https://example.atlassian.net/servicedesk/customer/deskname, for example https://example.atlassian.net/servicedesk/customer/deskname/group/1. However, using any parent URL with a trailing slash, like https://example.atlassian.net/servicedesk/customer/deskname/, gives a 404.

            [JSDSERVER-1722] Customer portal URLs don't work with trailing slash

            Owen made changes -
            Workflow Original: JSD Bug Workflow v5 - TEMP [ 2305326 ] New: JAC Bug Workflow v3 [ 3125795 ]
            Status Original: Done [ 10044 ] New: Closed [ 6 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Bug Workflow v5 [ 2059278 ] New: JSD Bug Workflow v5 - TEMP [ 2305326 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Bug Workflow v5 - TEMP [ 2056693 ] New: JSD Bug Workflow v5 [ 2059278 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Bug Workflow v5 [ 1956434 ] New: JSD Bug Workflow v5 - TEMP [ 2056693 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Bug Workflow v4 [ 1616155 ] New: JSD Bug Workflow v5 [ 1956434 ]
            jonah (Inactive) made changes -
            Description Original: The URLs for everything inside a customer portal start with something like https://example.atlassian.net/servicedesk/customer/deskname, for example https://example.atlassian.net/servicedesk/customer/deskname/group/1. However, using any parent URL with a trailing slash, like https://example.atlassian.net/servicedesk/customer/deskname/, gives a 404.
            New: {panel:bgColor=#e7f4fa}
              *NOTE:* This bug report is for *JIRA Service Desk Server*. Using *JIRA Service Desk Cloud*? [See the corresponding bug report|http://jira.atlassian.com/browse/JSDCLOUD-1722].
              {panel}

            The URLs for everything inside a customer portal start with something like https://example.atlassian.net/servicedesk/customer/deskname, for example https://example.atlassian.net/servicedesk/customer/deskname/group/1. However, using any parent URL with a trailing slash, like https://example.atlassian.net/servicedesk/customer/deskname/, gives a 404.
            jonah (Inactive) made changes -
            Link New: This issue relates to JSDCLOUD-1722 [ JSDCLOUD-1722 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Bug Workflow v2 [ 1603360 ] New: JSD Bug Workflow v4 [ 1616155 ]
            Owen made changes -
            Workflow Original: JSD Bug Workflow [ 1399308 ] New: JSD Bug Workflow v2 [ 1603360 ]
            Owen Sanico [Administrative Account] made changes -
            Workflow Original: TTT: Simple Issue Tracking Workflow [ 847267 ] New: JSD Bug Workflow [ 1399308 ]

              mdo Minh Do (Inactive)
              kevin.barkan kevinb
              Affected customers:
              8 This affects my team
              Watchers:
              8 Start watching this issue

                Created:
                Updated:
                Resolved: