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  1. Jira Service Management Data Center
  2. JSDSERVER-1683

Create issue through JIRA interface doesn't send notification

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    • Icon: Bug Bug
    • Resolution: Not a bug
    • Icon: Low Low
    • None
    • None
    • Email - Outgoing

      NOTE: This bug report is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding bug report.

      Steps to reproduce

      1. Create a service desk
      2. Set e-mail with default configuration
      3. Create an issue to a customer through JIRA interface
      4. Check that the "Channel" under "Service Desk request" will be set to JIRA.
      5. JIRA Service desk will not send notifications to such user

            [JSDSERVER-1683] Create issue through JIRA interface doesn't send notification

              cnguyen Chuong Nam Nguyen (Inactive)
              bpicarelli Benito Picarelli
              Affected customers:
              0 This affects my team
              Watchers:
              3 Start watching this issue

                Created:
                Updated:
                Resolved: