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Bug
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Resolution: Not a bug
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Low
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None
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None
NOTE: This bug report is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding bug report.
Steps to reproduce
- Create a service desk
- Set e-mail with default configuration
- Create an issue to a customer through JIRA interface
- Check that the "Channel" under "Service Desk request" will be set to JIRA.
- JIRA Service desk will not send notifications to such user
- relates to
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JSDCLOUD-1683 Create issue through JIRA interface doesn't send notification
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- Closed
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