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  1. Jira Service Management Data Center
  2. JSDSERVER-1656

Ability to link single Confluence page as Knowledge Base rather than entire space

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    • Icon: Suggestion Suggestion
    • Resolution: Low Engagement
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    • Knowledge Base
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    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      Problem

      Currently in Service Desk it's possible to link an entire Confluence Space to use as knowledge base article. No option to link a single page.

      Other things to consider

      The Anonymous access permissions are usually tied to the space itself, and then you can restrict anonymous access from individual pages. So you would need to be able to somehow ONLY enable anonymous access for a single page without affecting the rest of the space.

      Desired resolution.

      • the option to link a single page
      • the option to allow anonymous access to a single page in Confluence.

              Unassigned Unassigned
              smackie@atlassian.com Shannon S
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                Created:
                Updated:
                Resolved: