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  1. Jira Service Management Cloud
  2. JSDCLOUD-1656

Ability to link single Confluence page as Knowledge Base rather than entire space

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    Description

      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      Problem

      Currently in Service Desk it's possible to link an entire Confluence Space to use as knowledge base article. No option to link a single page.

      Other things to consider

      The Anonymous access permissions are usually tied to the space itself, and then you can restrict anonymous access from individual pages. So you would need to be able to somehow ONLY enable anonymous access for a single page without affecting the rest of the space.

      Desired resolution.

      • the option to link a single page
      • the option to allow anonymous access to a single page in Confluence.

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              Unassigned Unassigned
              smackie@atlassian.com Shannon S
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                Created:
                Updated:
                Resolved: