Issue created with no indication of success

If you navigate to a service desk via the link at the top of a jira instance

http://cl.ly/image/1m2Y1t320J3C
Service Desk menu -> All Service Desks

http://cl.ly/image/011m401V1900
Find a desk -> Customer Portal

This opens up a dialog. Now, attempt to file a ticket from this dialog. When I clicked on the submit button on the create ticket form, I got a spinner for around 20 seconds. Because of this latency I went to another tab or got a coffee or something, I don't remember what.

When I came back, my spinner was gone and the form was still present with indication of success or failure. I clicked create again. This time I had the same experience. No indication of success or failure.

The ticket in question was created 3 times before I decided to click around in the interface to figure out if it was getting created or not.