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  1. Jira Service Management Data Center
  2. JSDSERVER-1631

Add built-in PGP support in JIRA Service Desk

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Details

    • Suggestion
    • Resolution: Low Engagement
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    • API and Integrations
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    • 2
    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

    Description

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      PGP/GPG encryption mechanism can be used to communicate with customers securely.

      The ticketing system should be able to have a database of public keys belonging to the customers and then automatically decrypt incoming messages. This way, sending out replies or follow-ups through the ticketing system would be automatically encrypted with the IT side private key.

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          is related to

          Suggestion - JRASERVER-9264 Wish: Send the emails encrypted using PGP

          • Gathering Interest
          relates to

          Suggestion - JSDCLOUD-1631 Add built-in PGP support in JIRA Service Desk

          • Gathering Interest

          CA-112560 Loading...

          Activity

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              Unassigned Unassigned
              ccapiaux Clement Capiaux (Inactive)
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              11 Start watching this issue

              Dates

                Created:
                Updated:
                Resolved:

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