Add built-in PGP support in JIRA Service Desk

XMLWordPrintable

    • Type: Suggestion
    • Resolution: Low Engagement
    • None
    • Component/s: API and Integrations
    • None
    • 0
    • 2

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      PGP/GPG encryption mechanism can be used to communicate with customers securely.

      The ticketing system should be able to have a database of public keys belonging to the customers and then automatically decrypt incoming messages. This way, sending out replies or follow-ups through the ticketing system would be automatically encrypted with the IT side private key.

              Assignee:
              Unassigned
              Reporter:
              Clement Capiaux (Inactive)
              Votes:
              9 Vote for this issue
              Watchers:
              11 Start watching this issue

                Created:
                Updated:
                Resolved: