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  1. Jira Service Management Data Center
  2. JSDSERVER-16029

Archiving a JSM project should disable email channels

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      Issue Summary

      When a JSM project is archived the email channels are still active and continue to poll the email server. 

      This can cause instance instability

      This is reproducible on Data Center: (yes)

      Steps to Reproduce

      1. Create JSM project
      2. Setup incoming mail channels
      3. Archive the project

      Expected Results

      • Mail channels are disabled

        Actual Results

      Mail channels are still enabled and mail puller continues to poll them.

      Workaround

      Delete incoming email channels before archiving the project.

          Form Name

            [JSDSERVER-16029] Archiving a JSM project should disable email channels

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              kkanojia Kunal Kanojia
              kkanojia Kunal Kanojia
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                Created:
                Updated:
                Resolved: