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  1. Jira Service Management Data Center
  2. JSDSERVER-16029

Archiving a JSM project should disable email channels

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      Issue Summary

      When a JSM project is archived the email channels are still active and continue to poll the email server. 

      This can cause instance instability

      This is reproducible on Data Center: (yes)

      Steps to Reproduce

      1. Create JSM project
      2. Setup incoming mail channels
      3. Archive the project

      Expected Results

      • Mail channels are disabled

        Actual Results

      Mail channels are still enabled and mail puller continues to poll them.

      Workaround

      Delete incoming email channels before archiving the project.

              kkanojia Kunal Kanojia
              kkanojia Kunal Kanojia
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                Created:
                Updated:
                Resolved: