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Bug
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Resolution: Fixed
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Low
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4.0.0
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None
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Severity 3 - Minor
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Issue Summary
When a JSM project is archived the email channels are still active and continue to poll the email server.
This can cause instance instability
This is reproducible on Data Center: (yes)
Steps to Reproduce
- Create JSM project
- Setup incoming mail channels
- Archive the project
Expected Results
Mail channels are still enabled and mail puller continues to poll them.
Workaround
Delete incoming email channels before archiving the project.
| Form Name | |||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|
[JSDSERVER-16029] Archiving a JSM project should disable email channels
| Resolution | New: Fixed [ 1 ] | |
| Status | Original: Waiting for Release [ 12075 ] | New: Closed [ 6 ] |
| Fix Version/s | New: 5.12.19 [ 110205 ] |
| Status | Original: In Progress [ 3 ] | New: Waiting for Release [ 12075 ] |
| Summary | Original: Archiving a JSM project wont disable email channels | New: Archiving a JSM project should disable email channels |
| Summary | Original: Archiving a JSM project wont archive/disable email channels | New: Archiving a JSM project wont disable email channels |
| Fix Version/s | New: 10.5.0 [ 110315 ] |
| Fix Version/s | New: 10.3.4 [ 110310 ] |
| Development Effort | New: M [ 13032 ] | |
| Status | Original: Needs Triage [ 10030 ] | New: In Progress [ 3 ] |
| Assignee | New: Kunal Kanojia [ kkanojia ] |
| Component/s | Original: Data Center - Archiving [ 55612 ] | |
| Component/s | New: Email - Incoming [ 32490 ] | |
| Key |
Original:
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New:
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| Affects Version/s | Original: 8.0.0 [ 79699 ] | |
| Affects Version/s | New: 4.0.0 [ 81612 ] | |
| Project | Original: Jira Data Center [ 10240 ] | New: Jira Service Management Data Center [ 15611 ] |