• Icon: Bug Bug
    • Resolution: Tracked Elsewhere
    • Icon: Low Low
    • None
    • None
    • Customer Portal

      NOTE: This bug report is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding bug report.

      Steps to reproduce:

      1. Create an issue in Service Desk project
      2. Edit that issue and notice that Request Participants field description contain html tags (<p>)

      Expected Result:

      • The html tags should not be displayed

          Form Name

            [JSDSERVER-1598] Request Participants description contains html tags

            Owen made changes -
            Workflow Original: JSD Bug Workflow v5 - TEMP [ 2304183 ] New: JAC Bug Workflow v3 [ 3125233 ]
            Status Original: Done [ 10044 ] New: Closed [ 6 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Bug Workflow v5 [ 2058153 ] New: JSD Bug Workflow v5 - TEMP [ 2304183 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Bug Workflow v5 - TEMP [ 2055686 ] New: JSD Bug Workflow v5 [ 2058153 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Bug Workflow v5 [ 1955866 ] New: JSD Bug Workflow v5 - TEMP [ 2055686 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Bug Workflow v4 [ 1615251 ] New: JSD Bug Workflow v5 [ 1955866 ]
            jonah (Inactive) made changes -
            Description Original: *Steps to reproduce:*
            # Create an issue in Service Desk project
            # Edit that issue and notice that _Request Participants_ field description contain html tags (<p>)

            *Expected Result:*
            - The html tags should not be displayed
            New: {panel:bgColor=#e7f4fa}
              *NOTE:* This bug report is for *JIRA Service Desk Server*. Using *JIRA Service Desk Cloud*? [See the corresponding bug report|http://jira.atlassian.com/browse/JSDCLOUD-1598].
              {panel}

            *Steps to reproduce:*
            # Create an issue in Service Desk project
            # Edit that issue and notice that _Request Participants_ field description contain html tags (<p>)

            *Expected Result:*
            - The html tags should not be displayed
            jonah (Inactive) made changes -
            Link New: This issue relates to JSDCLOUD-1598 [ JSDCLOUD-1598 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Bug Workflow v2 [ 1602571 ] New: JSD Bug Workflow v4 [ 1615251 ]
            Marty (Inactive) made changes -
            Component/s New: Customer Portal [ 26191 ]
            Component/s Original: Request Participants [ 34393 ]
            Owen made changes -
            Workflow Original: JSD Bug Workflow [ 1398713 ] New: JSD Bug Workflow v2 [ 1602571 ]

              Unassigned Unassigned
              rsaputra Adven
              Affected customers:
              0 This affects my team
              Watchers:
              7 Start watching this issue

                Created:
                Updated:
                Resolved: