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  1. Jira Service Management Data Center
  2. JSDSERVER-1579

"People Involved" column avatars does not display for Customers

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      Profile picture/avatar of People Involved column in the Service Desk Customer Portal are not displayed in when logged in as a customer. I have tested this on version 2.3 , and the user who reported this was on version 2.2

      If logged in as an agent, all avatars are visible. Refer to the image below :

      If a customer logs in, they are only able to see their own avatar and the avatar generated by Gravatar. Uploaded avatars of other People Involved are not visible. Refer to the image below :

        1. agent.png
          agent.png
          57 kB
        2. customer.png
          customer.png
          46 kB

            [JSDSERVER-1579] "People Involved" column avatars does not display for Customers

            Owen made changes -
            Workflow Original: JSD Bug Workflow v5 - TEMP [ 2304485 ] New: JAC Bug Workflow v3 [ 3125414 ]
            Status Original: Done [ 10044 ] New: Closed [ 6 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Bug Workflow v5 [ 2058626 ] New: JSD Bug Workflow v5 - TEMP [ 2304485 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Bug Workflow v5 - TEMP [ 2056205 ] New: JSD Bug Workflow v5 [ 2058626 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Bug Workflow v5 [ 1955687 ] New: JSD Bug Workflow v5 - TEMP [ 2056205 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Bug Workflow v4 [ 1615512 ] New: JSD Bug Workflow v5 [ 1955687 ]
            Confluence Escalation Bot (Inactive) made changes -
            Labels Original: customer New: affects-server customer
            Katherine Yabut made changes -
            Workflow Original: JSD Bug Workflow v2 [ 1602709 ] New: JSD Bug Workflow v4 [ 1615512 ]
            Owen made changes -
            Workflow Original: JSD Bug Workflow [ 1398883 ] New: JSD Bug Workflow v2 [ 1602709 ]
            Owen Sanico [Administrative Account] made changes -
            Workflow Original: TTT: Simple Issue Tracking Workflow [ 837467 ] New: JSD Bug Workflow [ 1398883 ]
            Adam Hynes (Inactive) made changes -
            Resolution New: Fixed [ 1 ]
            Status Original: In Progress [ 3 ] New: Done [ 10044 ]

              ldoan Lan Doan (Inactive)
              astephen@atlassian.com Adrian Stephen
              Affected customers:
              1 This affects my team
              Watchers:
              3 Start watching this issue

                Created:
                Updated:
                Resolved: