Uploaded image for project: 'Jira Service Management Data Center'
  1. Jira Service Management Data Center
  2. JSDSERVER-1579

"People Involved" column avatars does not display for Customers

XMLWordPrintable

      Profile picture/avatar of People Involved column in the Service Desk Customer Portal are not displayed in when logged in as a customer. I have tested this on version 2.3 , and the user who reported this was on version 2.2

      If logged in as an agent, all avatars are visible. Refer to the image below :

      If a customer logs in, they are only able to see their own avatar and the avatar generated by Gravatar. Uploaded avatars of other People Involved are not visible. Refer to the image below :

        1. agent.png
          agent.png
          57 kB
        2. customer.png
          customer.png
          46 kB

            [JSDSERVER-1579] "People Involved" column avatars does not display for Customers

            Kha Nguyen (Inactive) added a comment -

            Same root cause with JSD-937

            Kha Nguyen (Inactive) added a comment - Same root cause with JSD-937

              ldoan Lan Doan (Inactive)
              astephen@atlassian.com Adrian Stephen
              Affected customers:
              1 This affects my team
              Watchers:
              3 Start watching this issue

                Created:
                Updated:
                Resolved: