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Bug
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Resolution: Fixed
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Low
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5.4.0, 5.12.0
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None
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Severity 3 - Minor
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Issue Summary
This is reproducible on Data Center: (yes)
Steps to Reproduce
- Create a JSM sample project
- Create an issue of type Task
- Once created, edit the issue
- Update the components and click Update
Expected Results
The component should be updated
Actual Results
The update fails with "Invalid customer request value"
Workaround
Delete the Customer request type entirely and the update will work
Cannot edit an issue in the Agent view with "No match" customer request type
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Bug
-
Resolution: Fixed
-
Low
-
5.4.0, 5.12.0
-
None
-
Severity 3 - Minor
-
Issue Summary
This is reproducible on Data Center: (yes)
Steps to Reproduce
- Create a JSM sample project
- Create an issue of type Task
- Once created, edit the issue
- Update the components and click Update
Expected Results
The component should be updated
Actual Results
The update fails with "Invalid customer request value"
Workaround
Delete the Customer request type entirely and the update will work