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  1. JIRA Service Desk Server
  2. JSDSERVER-1458

As a customer portal user I need to know the request type of a submitted request

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    Details

    • Type: Suggestion
    • Status: Gathering Interest (View Workflow)
    • Resolution: Unresolved
    • Fix Version/s: None
    • Component/s: Customer Portal
    • Labels:
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    • UIS:
      1
    • Feedback Policy:
      We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      Description

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      Currently only the request type icon is displayed in the list of requests (No tooltip while hovering over the icon as well). Neither the detail request form exposes the request type.

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              Assignee:
              Unassigned
              Reporter:
              aggelosp angel
              Votes:
              8 Vote for this issue
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              6 Start watching this issue

                Dates

                Created:
                Updated: