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  1. Jira Service Management Data Center
  2. JSDSERVER-1458

As a customer portal user I need to know the request type of a submitted request

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    • Icon: Suggestion Suggestion
    • Resolution: Low Engagement
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    • Customer Portal
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    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      Currently only the request type icon is displayed in the list of requests (No tooltip while hovering over the icon as well). Neither the detail request form exposes the request type.

              Unassigned Unassigned
              38754ddc40c7 angel
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