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  1. Jira Service Management Cloud
  2. JSDCLOUD-1458

As a customer portal user I need to know the request type of a submitted request

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      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      Currently only the request type icon is displayed in the list of requests (No tooltip while hovering over the icon as well). Neither the detail request form exposes the request type.

              d0d1ba410583 Sushant Koshy
              38754ddc40c7 angel
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