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Type:
Bug
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Resolution: Obsolete
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Priority:
Low
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None
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Affects Version/s: 2.2
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Component/s: Global Configuration
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1
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Severity 3 - Minor
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0
Steps to Reproduce
- Install JIRA 6.3.14;
- Hide the 'Priority Field' in the Default Field Configuration;
- Install JIRA Service Desk 2.2;
- Click on 'Service Desk >> Create Service Desk';
- Select "New Service Desk Project";
- Try to create it.
See this demonstration Video: error-create-sd.mov
Expected Behavior
The Service Desk would be created.
Actual Behavior
The following error is displayed:
![]()
Workaround
Navigate to Administration >> Issues >> Field Configuration >> Default Field Configuration and click on 'Show' next to the Priority field.
- is related to
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JRASERVER-44981 Hiding Priority or Resolution Field Causes Issues To Not Be Displayed When Viewing A Project Board
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- Closed
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JC-695 Loading...
- links to