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  1. Jira Service Management Data Center
  2. JSDSERVER-14163

View incidents: missing list mark up

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      Issue Summary

      On "view incidents" page, List mark up is missing for pagination links such as "1", "2", and so on

      Steps to Reproduce

      1. Open "View incidents" page.
      2. Navigate to pagination links such as "1", "2", etc.
                  1. Inspect the mentioned links and observe that list mark up is missing.

      Screenshot

      Actual Results

      Interactive elements such as "1", "2", "3" and so on are not marked up using list markup. As a result, screen reader users would not be able to access the page effectively

      Expected Results

      Provide list markup for "1", "2", "3", pagination links. This makes sure screen reader users access the page more effectively.

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available

      Environment

      MacBook Pro (14-inch, 2021)
      macOs Ventura  13.4
      Chrome - Version 114.0.5735.106 (Official Build) (arm64)
      Firefox- Version 112.0. 1
      Safari- Version 16.5 (18615.2.9.11.4)
      JAWS- Version 2023
      NVDA- Version 2023
      Voiceover - Version Latest

        1. Screenshot 2023-09-15 at 11.41.52 AM.png
          Screenshot 2023-09-15 at 11.41.52 AM.png
          699 kB
        2. Screenshot 2024-12-17 at 3.00.29 PM.png
          Screenshot 2024-12-17 at 3.00.29 PM.png
          670 kB

          Form Name

            [JSDSERVER-14163] View incidents: missing list mark up

            Rahul Patil made changes -
            Labels Original: 1.3.1 Level-A WCAG21 ax-at-user ax-bug ax-jsm-dc-vpat ax-jsm-dc-vpat-pg14 ax-jsm-dc-vpat-viewincidents ax-medium-priority ax-qa ril New: 1.3.1 Level-A WCAG21 ax-at-user ax-bug ax-jsm-dc-vpat ax-jsm-dc-vpat-pg14 ax-jsm-dc-vpat-viewincidents ax-medium-priority ax-qa ax-qa-fixed ax-qa-verified ril
            Rahul Patil made changes -
            Attachment New: Screenshot 2024-12-17 at 3.00.29 PM.png [ 476586 ]
            Marc Dacanay made changes -
            Labels Original: 1.3.1 Level-A WCAG21 ax-at-user ax-bug ax-jsm-dc-vpat ax-jsm-dc-vpat-pg14 ax-jsm-dc-vpat-viewincidents ax-medium-priority ax-qa New: 1.3.1 Level-A WCAG21 ax-at-user ax-bug ax-jsm-dc-vpat ax-jsm-dc-vpat-pg14 ax-jsm-dc-vpat-viewincidents ax-medium-priority ax-qa ril
            Marc Dacanay made changes -
            Remote Link New: This issue links to "Internal ticket (Web Link)" [ 955891 ]
            Alex Cooksey made changes -
            Status Original: Needs Triage [ 10030 ] New: Gathering Impact [ 12072 ]
            Nayan Kamble made changes -
            Labels Original: 1.3.1 Level-A WCAG21 ax-at-user ax-bug ax-jsm-dc-vpat ax-jsm-dc-vpat-viewincidents ax-medium-priority ax-qa New: 1.3.1 Level-A WCAG21 ax-at-user ax-bug ax-jsm-dc-vpat ax-jsm-dc-vpat-pg14 ax-jsm-dc-vpat-viewincidents ax-medium-priority ax-qa
            Nayan Kamble made changes -
            Labels Original: 1.3.1 Level-A WCAG21 ax-at-user ax-bug ax-jsm-dc-vpat ax-jsm-dc-vpat-05 ax-jsm-dc-vpat-viewincidents ax-medium-priority ax-qa New: 1.3.1 Level-A WCAG21 ax-at-user ax-bug ax-jsm-dc-vpat ax-jsm-dc-vpat-viewincidents ax-medium-priority ax-qa
            Rinku Kumar made changes -
            Description Original: h3. Issue Summary

            On "view incidents" page, List mark up is missing for pagination links such as "1", "2", and so on
            h3. Steps to Reproduce
             # Open "View incidents" page.
             # Navigate to pagination links such as "1" "2", etc.
             ##
             ###
             ####
             #####
             ######
             ####### Inspect the mentioned links and observe that list mark up is missing.

            h3. Screenshot

            !Screenshot 2023-09-15 at 11.41.52 AM.png|width=212,height=104!
            h3. Actual Results

            Interactive elements such as "1", 2", "3" and so onare not marked up using list markup. As a result, screen reader users would not be able to access the page effectively
            h3. Expected Results

            Provide list markup for "1", "2", "3", pagination links. This makes sure screen reader users access the page more effectively.
            h3. Workaround

            Currently there is no known workaround for this behavior. A workaround will be added here when available
            h3. Environment

            MacBook Pro (14-inch, 2021)
            macOs Ventura  13.4
            Chrome - Version 114.0.5735.106 (Official Build) (arm64)
            Firefox- Version 112.0. 1
            Safari- Version 16.5 (18615.2.9.11.4)
            JAWS- Version 2023
            NVDA- Version 2023
            Voiceover - Version Latest             		New: h3. Issue Summary

            On "view incidents" page, List mark up is missing for pagination links such as "1", "2", and so on
            h3. Steps to Reproduce
             # Open "View incidents" page.
             # Navigate to pagination links such as "1", "2", etc.
             ##
             ###
             ####
             #####
             ######
             ####### Inspect the mentioned links and observe that list mark up is missing.

            h3. Screenshot

            !Screenshot 2023-09-15 at 11.41.52 AM.png|width=212,height=104!
            h3. Actual Results

            Interactive elements such as "1", "2", "3" and so on are not marked up using list markup. As a result, screen reader users would not be able to access the page effectively
            h3. Expected Results

            Provide list markup for "1", "2", "3", pagination links. This makes sure screen reader users access the page more effectively.
            h3. Workaround

            Currently there is no known workaround for this behavior. A workaround will be added here when available
            h3. Environment

            MacBook Pro (14-inch, 2021)
            macOs Ventura  13.4
            Chrome - Version 114.0.5735.106 (Official Build) (arm64)
            Firefox- Version 112.0. 1
            Safari- Version 16.5 (18615.2.9.11.4)
            JAWS- Version 2023
            NVDA- Version 2023
            Voiceover - Version Latest
            Rinku Kumar made changes -
            Labels Original: 1.3.1 ax-at-user ax-bug ax-jsm-dc-vpat ax-jsm-dc-vpat-05 ax-jsm-dc-vpat-viewincidents ax-medium-priority ax-qa level-A wcag21 New: 1.3.1 Level-A WCAG21 ax-at-user ax-bug ax-jsm-dc-vpat ax-jsm-dc-vpat-05 ax-jsm-dc-vpat-viewincidents ax-medium-priority ax-qa
            Rogerpinto Marialouis made changes -
            Description Original: h3. Issue Summary

            On "view incidents" page, List mark up is missing for pagination links such as "1", "2", and so on
            h3. Steps to Reproduce
             # Open "View incidents" page.
             # Navigate to pagination links such as "1" "2", etc.
             ##
             ###
             ####
             #####
             ######
             ####### Inspect the mentioned links and observe that list mark up is missing.

            h3. Actual Results

            Interactive elements such as "1", 2", "3" and so onare not marked up using list markup. As a result, screen reader users would not be able to access the page effectively
            h3. Expected Results

            Provide list markup for "1", "2", "3", pagination links. This makes sure screen reader users access the page more effectively.
            h3. Workaround

            Currently there is no known workaround for this behavior. A workaround will be added here when available
            h3. Environment

            MacBook Pro (14-inch, 2021)
            macOs Ventura  13.4
            Chrome - Version 114.0.5735.106 (Official Build) (arm64)
            Firefox- Version 112.0. 1
            Safari- Version 16.5 (18615.2.9.11.4)
            JAWS- Version 2023
            NVDA- Version 2023
            Voiceover - Version Latest             		New: h3. Issue Summary

            On "view incidents" page, List mark up is missing for pagination links such as "1", "2", and so on
            h3. Steps to Reproduce
             # Open "View incidents" page.
             # Navigate to pagination links such as "1" "2", etc.
             ##
             ###
             ####
             #####
             ######
             ####### Inspect the mentioned links and observe that list mark up is missing.

            h3. Screenshot

            !Screenshot 2023-09-15 at 11.41.52 AM.png|width=212,height=104!
            h3. Actual Results

            Interactive elements such as "1", 2", "3" and so onare not marked up using list markup. As a result, screen reader users would not be able to access the page effectively
            h3. Expected Results

            Provide list markup for "1", "2", "3", pagination links. This makes sure screen reader users access the page more effectively.
            h3. Workaround

            Currently there is no known workaround for this behavior. A workaround will be added here when available
            h3. Environment

            MacBook Pro (14-inch, 2021)
            macOs Ventura  13.4
            Chrome - Version 114.0.5735.106 (Official Build) (arm64)
            Firefox- Version 112.0. 1
            Safari- Version 16.5 (18615.2.9.11.4)
            JAWS- Version 2023
            NVDA- Version 2023
            Voiceover - Version Latest

              Unassigned Unassigned
              2ed0908a25bc Tanmay Mirgal (Inactive)
              Affected customers:
              0 This affects my team
              Watchers:
              2 Start watching this issue

                Created:
                Updated: