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  1. Jira Service Management Data Center
  2. JSDSERVER-1413

Add account signup to portal of portals

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    • Icon: Bug Bug
    • Resolution: Duplicate
    • Icon: Low Low
    • None
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    • Customer Portal
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      NOTE: This bug report is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding bug report.

      Please vote or comment on JSD-1388 so that we have a single venue to discuss this. The two issues duplicate each other.Thanks!

      If every single customer portal allows for anonymous signup, then the option should be available when the Help Center is accessed. Right now going to the page only offers a login prompt. While the individual customer portals offer both login, and signup pages.

          Form Name

            [JSDSERVER-1413] Add account signup to portal of portals

            Daniel Holcombe added a comment -

            Can the Help Center page layout (text, images and links) be duplicated on another web server to workaround this issue without copyright violation?

            Daniel Holcombe added a comment - Can the Help Center page layout (text, images and links) be duplicated on another web server to workaround this issue without copyright violation?

            David [old account] added a comment - - edited

            This is actually a major bug of the Help Center (/portals), which cannot be used without this change because customers won't be able to figure out how to sign up to the Help Center.

            And I would say that in fact sign up should be offered if any portal supports signup, not all.

            David [old account] added a comment - - edited This is actually a major bug of the Help Center (/portals), which cannot be used without this change because customers won't be able to figure out how to sign up to the Help Center. And I would say that in fact sign up should be offered if any portal supports signup, not all .

              Unassigned Unassigned
              bpicarelli Benito Picarelli
              Affected customers:
              2 This affects my team
              Watchers:
              4 Start watching this issue

                Created:
                Updated:
                Resolved: