Uploaded image for project: 'Jira Service Management Data Center'
  1. Jira Service Management Data Center
  2. JSDSERVER-14065

Project - Waiting for Support: Button's state defined inappropriately

      Issue Summary

      The aria-expanded attribute is defined inappropriately for “Learn more” button in the main content area.

      Steps to Reproduce

      1. Open the "Project - Waiting for Support" page.
      2. Navigate to the main content.
      3. Using screen reader, navigate to the mentioned button.
      4. Inspect the code.
      5. Observe that the button’s state defined inappropriately.

      Screen Recording

      JSM_ Waiting for support - Google Chrome 2023-08-25 18-44-06.mp4

      Actual Results

      The expand/collapse state of the “Learn more” button is defined inappropriately.
      However, the expand/collapsed state is not required for the mentioned button.
      As a result, screen reader users might get confuse about the functionality of the button.

      Expected Results

      Remove the aria-expanded attribute from the source of the button. It will help screen reader users to understand the purpose of the mentioned button.

      Code Snippet:

      <button class="aui-button aui-button-subtle aui-icon-compact sd-help-bubble-button" data-aui-trigger="" aria-controls="sd-queue-help-bubble" aria-label="Learn more" type="button" resolved="" aria-haspopup="true"> <span class="aui-icon aui-icon-small aui-iconfont-info"> </span> </button>

      Workaround

      Currently, there is no known workaround for this behaviour. A workaround will be added here when available

      Environment

      MacBook Pro (16-inch, 2021)
      macOs Monterey Version 12.3.1
      Chrome - Version 101.0.4606.81 (Official Build) (64-bit)
      Firefox- Version 93.0 (32-bit)
      Safari- Version 15.3 (17612.4.9.1.5)
      JAWS- Version 2022
      NVDA- Version 2020.3
      Voiceover - Version Latest

          Form Name

            [JSDSERVER-14065] Project - Waiting for Support: Button's state defined inappropriately

            No work has yet been logged on this issue.

              Unassigned Unassigned
              4cbd728b4726 Rinku Kumar
              Affected customers:
              0 This affects my team
              Watchers:
              2 Start watching this issue

                Created:
                Updated:
                Resolved: