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  1. Jira Service Management Data Center
  2. JSDSERVER-13889

Matching JQL shown when hovering over stopped SLAs is always "All remaining issues"

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    • Icon: Bug Bug
    • Resolution: Duplicate
    • Icon: Low Low
    • None
    • 4.20.25, 4.22.6, 5.0.0, 5.1.1, 5.2.1, 5.3.3, 5.4.8, 5.5.1, 5.6.0, 5.7.1, 5.8.1, 5.9.1, 5.10.0
    • SLA
    • None

      Issue Summary

      Matching JQL shown when hovering over stopped SLAs is always "All remaining issues" ("matches: All remaining issues").

      This is a display problem with no impact on the SLA calculation -  the correct goal and calendar are still being considered. 

      Steps to Reproduce

      1. Open an issue having an SLA with a specific JQL goal (different than "All remaining issues")
      2. Hover over the SLA in the issue view

      Expected Results

      The correct matching JQL is shown (e.g. "matches: issuetype = Incident").

      Actual Results

      The matching JQL is shown as "All remaining issues" (e.g. "matches: "All remaining issues").

      Example:

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available

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              Unassigned Unassigned
              2b156221a02c Violeta Fulger (Inactive)
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                Created:
                Updated:
                Resolved: