Uploaded image for project: 'Jira Service Management Data Center'
  1. Jira Service Management Data Center
  2. JSDSERVER-1387

Issue created via email creates inline image in Description and Comment

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      Steps to reproduce
      1. Enable Email in Service Desk >> Settings >> Email settings
      2. Raise an issue via email with the following format
        email body
        Description should be here 

!liz.jpg!

Line ends here
      3. Attach the image along the email
      Actual behaviour

      Inline image is added into both Description and Comment field

      Expected behaviour

      Inline image added only in Description field

        1. image_in_description_does_not_render.png
          image_in_description_does_not_render.png
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        2. inline-img.png
          inline-img.png
          74 kB

          Form Name

            [JSDSERVER-1387] Issue created via email creates inline image in Description and Comment

            Owen made changes -
            Workflow Original: JSD Bug Workflow v5 - TEMP [ 2303948 ] New: JAC Bug Workflow v3 [ 3124951 ]
            Status Original: Done [ 10044 ] New: Closed [ 6 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Bug Workflow v5 [ 2057916 ] New: JSD Bug Workflow v5 - TEMP [ 2303948 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Bug Workflow v5 - TEMP [ 2055361 ] New: JSD Bug Workflow v5 [ 2057916 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Bug Workflow v5 [ 1955127 ] New: JSD Bug Workflow v5 - TEMP [ 2055361 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Bug Workflow v4 [ 1614602 ] New: JSD Bug Workflow v5 [ 1955127 ]
            Confluence Escalation Bot (Inactive) made changes -
            Labels Original: mfd New: affects-server mfd
            scarfeb made changes -
            Link New: This issue is related to JSD-3730 [ JSD-3730 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Bug Workflow v2 [ 1601944 ] New: JSD Bug Workflow v4 [ 1614602 ]
            Owen made changes -
            Workflow Original: JSD Bug Workflow [ 1397957 ] New: JSD Bug Workflow v2 [ 1601944 ]
            Owen Sanico [Administrative Account] made changes -
            Workflow Original: TTT: Simple Issue Tracking Workflow [ 793350 ] New: JSD Bug Workflow [ 1397957 ]

              dfranke@atlassian.com Dominik Franke
              cchan Chung Park Chan
              Affected customers:
              2 This affects my team
              Watchers:
              8 Start watching this issue

                Created:
                Updated:
                Resolved: