Uploaded image for project: 'Jira Service Management Data Center'
  1. Jira Service Management Data Center
  2. JSDSERVER-3730

Creating issue with inline image in description via email

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      Summary

      Creating an issue via email request, with the email having an inline image, will lead the image to be removed from the description and image will be put separately in the comment section instead. This could lead to :

      • Confusion on the location of the image
      • Unnecessary effort needed by the user to use the wiki renderer as a markup (workaround)

      Environment

      • JSD v3.1.4
      • JIRA v7.1.4

      Steps to Reproduce

      1. Create an email as below

      Expected Results

      Image will stay inline as original email

      Actual Results

      Workaround

      Apply wiki renderer as below

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          Form Name

            [JSDSERVER-3730] Creating issue with inline image in description via email

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              szaporozhtsev Sergey Zaporozhtsev (Inactive)
              amasut Azfar Masut (Inactive)
              Affected customers:
              2 This affects my team
              Watchers:
              4 Start watching this issue

                Created:
                Updated:
                Resolved: