Uploaded image for project: 'Jira Service Management Data Center'
  1. Jira Service Management Data Center
  2. JSDSERVER-1385

Allow configuration of catch e-mail addresses

XMLWordPrintable

    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      Similarly to JIRA's mail handlers, JIRA Service Desk should allow administrators to configure a catch e-mail address for the E-mail Configurations.

            [JSDSERVER-1385] Allow configuration of catch e-mail addresses

            Katherine Yabut made changes -
            Workflow Original: JAC Suggestion Workflow [ 3011513 ] New: JAC Suggestion Workflow 3 [ 3648965 ]
            Status Original: RESOLVED [ 5 ] New: Closed [ 6 ]
            Owen made changes -
            Workflow Original: Confluence Workflow - Public Facing v4 [ 2664439 ] New: JAC Suggestion Workflow [ 3011513 ]
            Owen made changes -
            Workflow Original: JSD Suggestion Workflow - TEMP [ 2324954 ] New: Confluence Workflow - Public Facing v4 [ 2664439 ]
            Status Original: Closed [ 6 ] New: Resolved [ 5 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Suggestion Workflow [ 2053045 ] New: JSD Suggestion Workflow - TEMP [ 2324954 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Suggestion Workflow - TEMP [ 2048067 ] New: JSD Suggestion Workflow [ 2053045 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Suggestion Workflow [ 1279996 ] New: JSD Suggestion Workflow - TEMP [ 2048067 ]
            jonah (Inactive) made changes -
            Description Original: Similarly to JIRA's mail handlers, JIRA Service Desk should allow administrators to configure a catch e-mail address for the E-mail Configurations. New: {panel:bgColor=#e7f4fa}
              *NOTE:* This suggestion is for *JIRA Service Desk Server*. Using *JIRA Service Desk Cloud*? [See the corresponding suggestion|http://jira.atlassian.com/browse/JSDCLOUD-1385].
              {panel}

            Similarly to JIRA's mail handlers, JIRA Service Desk should allow administrators to configure a catch e-mail address for the E-mail Configurations.
            jonah (Inactive) made changes -
            Link New: This issue relates to JSDCLOUD-1385 [ JSDCLOUD-1385 ]
            Confluence Escalation Bot (Inactive) made changes -
            Labels New: affects-server
            Owen made changes -
            Workflow Original: TTT: Simple Issue Tracking Workflow [ 793201 ] New: JSD Suggestion Workflow [ 1279996 ]
            Status Original: Done [ 10044 ] New: Closed [ 6 ]

              Unassigned Unassigned
              pcora Pedro Cora
              Votes:
              4 Vote for this issue
              Watchers:
              2 Start watching this issue

                Created:
                Updated:
                Resolved:

                  Estimated:
                  Original Estimate - 1m
                  1m
                  Remaining:
                  Remaining Estimate - 1m
                  1m
                  Logged:
                  Time Spent - Not Specified
                  Not Specified