• Icon: Suggestion Suggestion
    • Resolution: Duplicate
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    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      In the main portal page you are automatically adding the text "Welcome to the" in front of whatever the support portal is named in the new SD configuration setup for 2.2.

      Unfortunately, depending on what people have named their support system previously this can lead to grammatical issues.

      i.e. our service request system has always been called ServicePoint. Now seeing "Welcome to the ServicePoint" doesn't sound correct.

      Can you stop adding the "Welcome to the" text or make the entire header text configurable please.

          Form Name

            [JSDSERVER-1378] Change Welcome text in main portal

            Katherine Yabut made changes -
            Workflow Original: JAC Suggestion Workflow [ 3010694 ] New: JAC Suggestion Workflow 3 [ 3648111 ]
            Status Original: RESOLVED [ 5 ] New: Closed [ 6 ]
            Owen made changes -
            Workflow Original: Confluence Workflow - Public Facing v4 [ 2664212 ] New: JAC Suggestion Workflow [ 3010694 ]
            Owen made changes -
            Workflow Original: JSD Suggestion Workflow - TEMP [ 2324014 ] New: Confluence Workflow - Public Facing v4 [ 2664212 ]
            Status Original: Closed [ 6 ] New: Resolved [ 5 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Suggestion Workflow [ 2053250 ] New: JSD Suggestion Workflow - TEMP [ 2324014 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Suggestion Workflow - TEMP [ 2048298 ] New: JSD Suggestion Workflow [ 2053250 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Suggestion Workflow [ 1280370 ] New: JSD Suggestion Workflow - TEMP [ 2048298 ]
            jonah (Inactive) made changes -
            Description Original: In the main portal page you are automatically adding the text "Welcome to the" in front of whatever the support portal is named in the new SD configuration setup for 2.2.

            Unfortunately, depending on what people have named their support system previously this can lead to grammatical issues.

            i.e. our service request system has always been called ServicePoint. Now seeing "Welcome to the ServicePoint" doesn't sound correct.

            Can you stop adding the "Welcome to the" text or make the entire header text configurable please.
            New: {panel:bgColor=#e7f4fa}
              *NOTE:* This suggestion is for *JIRA Service Desk Server*. Using *JIRA Service Desk Cloud*? [See the corresponding suggestion|http://jira.atlassian.com/browse/JSDCLOUD-1378].
              {panel}

            In the main portal page you are automatically adding the text "Welcome to the" in front of whatever the support portal is named in the new SD configuration setup for 2.2.

            Unfortunately, depending on what people have named their support system previously this can lead to grammatical issues.

            i.e. our service request system has always been called ServicePoint. Now seeing "Welcome to the ServicePoint" doesn't sound correct.

            Can you stop adding the "Welcome to the" text or make the entire header text configurable please.
            jonah (Inactive) made changes -
            Link New: This issue relates to JSDCLOUD-1378 [ JSDCLOUD-1378 ]
            Owen made changes -
            Workflow Original: TTT: Simple Issue Tracking Workflow [ 793091 ] New: JSD Suggestion Workflow [ 1280370 ]
            Status Original: Done [ 10044 ] New: Closed [ 6 ]
            vwong made changes -
            Resolution New: Duplicate [ 3 ]
            Status Original: To Do [ 10071 ] New: Done [ 10044 ]

              Unassigned Unassigned
              1fe02b9c9c64 Andrew Exley
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                Created:
                Updated:
                Resolved: