Create documentation for JIRA Service Desk Workflow customization

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    • Type: Suggestion
    • Resolution: Fixed
    • None
    • Component/s: Documentation & IX
    • None

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      When we create a custom workflow for a JIRA Service Desk project, we loose all automation that happens when a customer adds a comment, which transitions the issue to a different status. There is no documentation that explains how to customize the JIRA Service Desk Workflow.

            Assignee:
            Unassigned
            Reporter:
            Rodolfo Romero (RC Inc.)
            Votes:
            4 Vote for this issue
            Watchers:
            6 Start watching this issue

              Created:
              Updated:
              Resolved: