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  1. Jira Service Management Data Center
  2. JSDSERVER-126

As a JIRA user, creating an issue by email does not later show up on My Portal

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    • Icon: Bug Bug
    • Resolution: Duplicate
    • Icon: Low Low
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      NOTE: This bug report is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding bug report.

      As title. So some business logic is tied up in the UI of servicedesk, are there any documented API's to 'enable' an issue created by email to be later seen in 'My Portal'?

            [JSDSERVER-126] As a JIRA user, creating an issue by email does not later show up on My Portal

            Owen made changes -
            Workflow Original: JSD Bug Workflow v5 - TEMP [ 2304037 ] New: JAC Bug Workflow v3 [ 3125154 ]
            Status Original: Done [ 10044 ] New: Closed [ 6 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Bug Workflow v5 [ 2057995 ] New: JSD Bug Workflow v5 - TEMP [ 2304037 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Bug Workflow v5 - TEMP [ 2055493 ] New: JSD Bug Workflow v5 [ 2057995 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Bug Workflow v5 [ 1955233 ] New: JSD Bug Workflow v5 - TEMP [ 2055493 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Bug Workflow v4 [ 1614853 ] New: JSD Bug Workflow v5 [ 1955233 ]
            jonah (Inactive) made changes -
            Description Original: As title. So some business logic is tied up in the UI of servicedesk, are there any documented API's to 'enable' an issue created by email to be later seen in 'My Portal'? New: {panel:bgColor=#e7f4fa}
              *NOTE:* This bug report is for *JIRA Service Desk Server*. Using *JIRA Service Desk Cloud*? [See the corresponding bug report|http://jira.atlassian.com/browse/JSDCLOUD-126].
              {panel}

            As title. So some business logic is tied up in the UI of servicedesk, are there any documented API's to 'enable' an issue created by email to be later seen in 'My Portal'?
            jonah (Inactive) made changes -
            Link New: This issue relates to JSDCLOUD-126 [ JSDCLOUD-126 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Bug Workflow v2 [ 1602187 ] New: JSD Bug Workflow v4 [ 1614853 ]
            Owen made changes -
            Workflow Original: JSD Bug Workflow [ 1398239 ] New: JSD Bug Workflow v2 [ 1602187 ]
            Owen Sanico [Administrative Account] made changes -
            Workflow Original: TTT: Simple Issue Tracking Workflow [ 579504 ] New: JSD Bug Workflow [ 1398239 ]

              Unassigned Unassigned
              340ad212567f Andy Brook [Plugin People]
              Affected customers:
              3 This affects my team
              Watchers:
              6 Start watching this issue

                Created:
                Updated:
                Resolved: