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  1. Jira Service Management Cloud
  2. JSDCLOUD-126

As a JIRA user, creating an issue by email does not later show up on My Portal

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Details

    • Bug
    • Resolution: Duplicate
    • Low
    • None
    • None

    Description

      NOTE: This bug report is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding bug report.

      As title. So some business logic is tied up in the UI of servicedesk, are there any documented API's to 'enable' an issue created by email to be later seen in 'My Portal'?

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          duplicates

          Bug - A problem which impairs or prevents the functions of the product. JSDCLOUD-38 As an admin I want Service Desk to recognise issues created by Mail Handlers and through the standard Create Issue

          • Low - Low priority issues
          • Closed
          is related to

          Bug - A problem which impairs or prevents the functions of the product. JSDSERVER-126 As a JIRA user, creating an issue by email does not later show up on My Portal

          • Low - Low priority issues
          • Closed

          Activity

            People

              Unassigned Unassigned
              340ad212567f Andy Brook [Plugin People]
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              Dates

                Created:
                Updated:
                Resolved: