As a member of my company's Service Desk Support team, we want to be able to configure for ourselves whether or not the default action on an included Form (previously ProForma I believe) to be toggleable between "hide on first view" and "show on first view".

There's ongoing discussion from other people found here: https://jira.atlassian.com/browse/JSDCLOUD-11656

Having the forms hidden on the first view is interrupting our current workflow and means we need to redo some of our onboarding and SD training.

While I understand there may be many teams and companies out there where this is not a big issue, it's something we'd prefer to have control over.