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Bug
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Resolution: Fixed
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Highest
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5.1.0, 5.2.0, 5.3.0, 5.4.0, 5.5.0, 5.6.0
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17
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Severity 3 - Minor
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104
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Problem
In Jira Service Management to 5.1.0 when attempting to start leaving a comment using the "M" keyboard shortcut the comment dialogue box is not opening to allow for users to start typing in their comments. Issue occurs in all browsers
Environment
Jira Service Management 5.1.0 and 5.3.0.
Steps to Reproduce
- Install Jira Service Management 5.1.0 or 5.3.0.
- Create a new Service project and issue.
- Open the issue and press "M" to replicate.
Expected Results
We expect that the comment dialogue box should open and allow for input from users.
Actual Results
Nothing happens after using the keyboard shortcut, requiring users to select "Click to add comment" instead.
Workaround
None at the moment.
Notes
This issue doesn't seem to appear for the other Project types except for Service.
- is duplicated by
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JRASERVER-74543 When using Jira Service Management v5.X the M to comment shortcut no longer works
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- Closed
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