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Bug
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Resolution: Unresolved
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Low
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None
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4.13.18, 4.20.11
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1
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Severity 3 - Minor
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Issue Summary
When there are multiple languages enabled in Jira (for example Polish, Czech), the Customer notifications are not having the translations for the fields Summary, Description, Priority etc
This is reproducible on Data Center: (yes) / (no)
Steps to Reproduce
- Enable the languages - Czech, Polish (these languages were selected for replication purpose but the issue persists with all the languages) for the Customer notifications from Project settings >> Customer notifications >> Manage languages
- Send an Approval notification from Jira for a Customer with Polish Language set in his profile.
Expected Results
The Email is completely translated to Polish
Actual Results
Fields like Summary, Description etc are not translated in the email. Fields created date, request type etc are translated properly.
Workaround
Currently there is no known workaround for this behavior. A workaround will be added here when available
- is related to
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JSDSERVER-5890 Allow translation of approve and decline button
- Gathering Interest
- links to
- mentioned in
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Page Failed to load
[JSDSERVER-11940] A few fields are not translated in the Customer Emails for languages other than English
| Labels | Original: rbst | New: rbst ril |
| Remote Link | New: This issue links to "Internal ticket (Web Link)" [ 955644 ] |
| Remote Link | New: This issue links to "Page (Confluence)" [ 870385 ] |
| Link | New: This issue is related to JSDSERVER-5890 [ JSDSERVER-5890 ] |
| Labels | New: rbst |
| Support reference count | New: 1 |
| Status | Original: Needs Triage [ 10030 ] | New: Gathering Impact [ 12072 ] |
| Description |
Original:
h3. Issue Summary
When there are multiple languages enabled in Jira (for example Polish, Czech), the Customer notifications are not having the translations for the fields Summary, Description, Priority etc This is reproducible on Data Center: (yes) / (no) h3. Steps to Reproduce # Enable the languages - Czech, Polish (these languages were selected for replication but the issue persists with all the languages) for the Customer notifications from Project settings >> Customer notifications >> Manage languages # Send an Approval notification from Jira for a Customer with Polish Language set in his profile. h3. Expected Results The Email is completely translated to Polish h3. Actual Results Fields like Summary, Description etc are not translated in the email. Fields created date, request type etc are translated properly. h3. Workaround Currently there is no known workaround for this behavior. A workaround will be added here when available |
New:
h3. Issue Summary
When there are multiple languages enabled in Jira (for example Polish, Czech), the Customer notifications are not having the translations for the fields Summary, Description, Priority etc This is reproducible on Data Center: (yes) / (no) h3. Steps to Reproduce # Enable the languages - Czech, Polish (these languages were selected for replication purpose but the issue persists with all the languages) for the Customer notifications from Project settings >> Customer notifications >> Manage languages # Send an Approval notification from Jira for a Customer with Polish Language set in his profile. h3. Expected Results The Email is completely translated to Polish h3. Actual Results Fields like Summary, Description etc are not translated in the email. Fields created date, request type etc are translated properly. h3. Workaround Currently there is no known workaround for this behavior. A workaround will be added here when available |
| Description |
Original:
h3. Issue Summary
When there are multiple languages enabled in Jira (for example Polish, Czech), the Customer notifications are not having the translations for the fields Summary, Description, Priority etc This is reproducible on Data Center: (yes) / (no) h3. Steps to Reproduce # Enable the languages - Czech, Polish for the Customer notifications from Project settings >> Customer notifications >> Manage languages # Send an Approval notification from Jira for a Customer with Polish Language set in his profile. h3. Expected Results The Email is completely translated to Polish h3. Actual Results Fields like Summary, Description etc are not translated in the email. Fields created date, request type etc are translated properly. h3. Workaround Currently there is no known workaround for this behavior. A workaround will be added here when available |
New:
h3. Issue Summary
When there are multiple languages enabled in Jira (for example Polish, Czech), the Customer notifications are not having the translations for the fields Summary, Description, Priority etc This is reproducible on Data Center: (yes) / (no) h3. Steps to Reproduce # Enable the languages - Czech, Polish (these languages were selected for replication but the issue persists with all the languages) for the Customer notifications from Project settings >> Customer notifications >> Manage languages # Send an Approval notification from Jira for a Customer with Polish Language set in his profile. h3. Expected Results The Email is completely translated to Polish h3. Actual Results Fields like Summary, Description etc are not translated in the email. Fields created date, request type etc are translated properly. h3. Workaround Currently there is no known workaround for this behavior. A workaround will be added here when available |