NOTE: This bug report is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding bug report.

      When trying to create a SD project with a French server, the following error occurs:

      Cannot find status: En attente du service d'assistance
      

      Workaround
      Switch server language to something else, create the project, then switch it back

            [JSDSERVER-1189] Service Desk projects cannot be created on servers in French

            Owen made changes -
            Workflow Original: JSD Bug Workflow v5 - TEMP [ 2305196 ] New: JAC Bug Workflow v3 [ 3124921 ]
            Status Original: Done [ 10044 ] New: Closed [ 6 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Bug Workflow v5 [ 2059134 ] New: JSD Bug Workflow v5 - TEMP [ 2305196 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Bug Workflow v5 - TEMP [ 2056534 ] New: JSD Bug Workflow v5 [ 2059134 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Bug Workflow v5 [ 1956129 ] New: JSD Bug Workflow v5 - TEMP [ 2056534 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Bug Workflow v4 [ 1615189 ] New: JSD Bug Workflow v5 [ 1956129 ]
            jonah (Inactive) made changes -
            Description Original: When trying to create a SD project with a French server, the following error occurs:
            {code}
            Cannot find status: En attente du service d'assistance
            {code}

            *Workaround*
            Switch server language to something else, create the project, then switch it back
            New: {panel:bgColor=#e7f4fa}
              *NOTE:* This bug report is for *JIRA Service Desk Server*. Using *JIRA Service Desk Cloud*? [See the corresponding bug report|http://jira.atlassian.com/browse/JSDCLOUD-1189].
              {panel}

            When trying to create a SD project with a French server, the following error occurs:
            {code}
            Cannot find status: En attente du service d'assistance
            {code}

            *Workaround*
            Switch server language to something else, create the project, then switch it back
            jonah (Inactive) made changes -
            Link New: This issue relates to JSDCLOUD-1189 [ JSDCLOUD-1189 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Bug Workflow v2 [ 1602496 ] New: JSD Bug Workflow v4 [ 1615189 ]
            Owen made changes -
            Workflow Original: JSD Bug Workflow [ 1398618 ] New: JSD Bug Workflow v2 [ 1602496 ]
            Marty (Inactive) made changes -
            Component/s New: Project - Create, Delete, Change Type [ 44397 ]

              mmcmahon Matthew McMahon (Inactive)
              ezhang Ed Zhang (Automation)
              Affected customers:
              2 This affects my team
              Watchers:
              7 Start watching this issue

                Created:
                Updated:
                Resolved: