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Bug
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Resolution: Fixed
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High
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None
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None
NOTE: This bug report is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding bug report.
When trying to create a SD project with a French server, the following error occurs:
Cannot find status: En attente du service d'assistance
Workaround
Switch server language to something else, create the project, then switch it back
- is duplicated by
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JSDSERVER-1217 System Language French prevents project from being created due to character encoding issues
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- Closed
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- relates to
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JSDCLOUD-1189 Service Desk projects cannot be created on servers in French
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- Closed
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- is caused by
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JIM-1425 Failed to load
- mentioned in
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Page No Confluence page found with the given URL.
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- was cloned as
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DESK-3756 Loading...
I notice Jira created new statuses (in English) when I used the workaround (cf. screenshot).
To my understanding, that means that once I have used workaround, I shall use it every time I create a new SD otherwise it duplicates statuses with French version.
Do you confirm? Do you deal with that side issue in your patch?
Thanks