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Type:
Bug
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Resolution: Unresolved
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Priority:
Low
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None
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Affects Version/s: 4.9.0, 4.22.2
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Component/s: Jira Service Management
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2
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Severity 3 - Minor
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0
Issue Summary
Request Participants are omitted for full names of 31 characters or more in 4K resolution when side bar menu and queues are expanded.
If you collapse the side bar menu or close the left nav queues - the names need to be longer to replicate the issue.
Shorter names would be affected in FHD resolution and below.
This is reproducible on Data Center: yes
Steps to Reproduce
- Create user that have full names of 31 characters or more (note the description above).
- Add to Request Participants
Expected Results
We can see fullname in Request Participants wrapped the same way as for the Reporter field or in the Customer Portal.

Actual Results
Request Participants are omitted for full names of 31 characters or more.

30 characters is below.

Workaround
Shorten your full name
- links to