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  1. Jira Service Management Data Center
  2. JSDSERVER-11706

Object Overview Modal with default force mode graph : Content newly appeared is not automatically announced.

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      Issue Summary

      Content that newly appeared is not automatically announced.

      Element name:

      • Loading status icon.

      Location of the element: loading status icon, just below the "Attachments" heading, in the "Force" view, in the "Object overview" modal.

      Steps to reproduce:
      1. Click on the "oracledb-11g-prod" button, just beside the "Affected Server:" text, in the "Can we get this server request approved?" page.
      2. Then the "Object Overview" modal will display.
      3. Click on the "Show graph" icon button.
      4. Click on the "Force" button. Then the graph will display in the Force view.
      5. Click on any image button, in the "Force" view image section. Then the above-mentioned status will display.

      Tested URL

      https://instenv-5971-nizh.instenv.atl-test.space/projects/JSM/queues/custom/31/JSM-111

      Steps to Reproduce

      1. Step 1

      Actual Results

      Actual results

      Expected Results

      Fix Information
      RULE :
      Status messages MUST be programmatically determined through role or properties such that they can be presented to the user by assistive technologies without receiving focus.

      HOW TO FIX:
      Fix this issue by using ONE of the following techniques:
      1. Set focus to the interstitial message: https://dequeuniversity.com/class/dynamic-updates2/notify-users/move-focus
      2. Announce the interstitial message via an ARIA live region: https://dequeuniversity.com/class/dynamic-updates2/notify-users/aria-live

      REFERENCE:
      Deque University: https://dequeuniversity.com/class/dynamic-updates2/ajax/interstitial
      WCAG Understanding document: https://www.w3.org/WAI/WCAG21/Understanding/status-messages

      BACKGROUND:
      When the user requests an action that will take a long time to complete, such as searching for airline tickets, it is common to present an interstitial or intermediate page to users as a way to confirm that the link worked, and that the results are coming if they wait. Screen reader and other assistive technology users need that same kind of confirmation. Moving focus to the interstitial message benefits both screen reader users and screen magnification users.
      More Info

      Screenshot

      Screen Recording

      screen recording

      Workaround

      workaround

      Bug Ref: 745375

      Bulldog Ref: JSMDC-12579

          Form Name

            [JSDSERVER-11706] Object Overview Modal with default force mode graph : Content newly appeared is not automatically announced.

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              Unassigned Unassigned
              12b69dcabe29 Matthew Brennan
              Affected customers:
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                Created:
                Updated: