Details
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Bug
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Resolution: Fixed
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Low
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4.22.2
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Severity 2 - Major
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Description
Issue Description
When the user tries to navigate to the “Close” button in the 'All actors' & 'description' input field, the button does not receive keyboard support.
Steps to Reproduce
- Navigate and activate the 'History' tab from the tabs such as 'attributes', 'connected tickets' etc.
- Navigate to the 'All actors' & 'description' input fields and perform a search operation by adding text to each of the fields.
- Notice the 'x' button gets available.
- try navigating to the 'x' button.
- Observe that the “x” button does not receive keyboard focus.
Screenshot
Actual Behaviour
When a user is performing a search operation by adding text to each of the fields., the keyboard focus does not move to the “x” button. As a result screen reader and keyboard-only users will miss out on important functionality.
Expected Result
When a user is accessing a web page, the focus should move to all interactive elements. Make sure to modify the scripts associated with the mentioned button to ensure that it is accessible for keyboard-only users.
Workaround
Currently, there is no workaround available.
Bug Ref: 748003
Bulldog Ref: JSMDC-13203
Attachments
Issue Links
- is resolved by
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JSDSERVER-11452 Mobile phones : The clear button in the actors listbox is missing label and missing keyboard support
- Closed
- is blocked by
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JSMDC-13203 Loading...
- mentioned in
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- Wiki Page
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