Uploaded image for project: 'Jira Service Management Data Center'
  1. Jira Service Management Data Center
  2. JSDSERVER-11619

Search Result selection (select any of the options from the search results) : Inaccessible by keyboard and no conforming alternative.

    XMLWordPrintable

Details

    Description

      Issue Description

      When the user tries to navigate to the “Close” button in the 'All actors' & 'description' input field, the button does not receive keyboard support.

      Steps to Reproduce

       

      1. Navigate and activate the 'History' tab from the tabs such as 'attributes', 'connected tickets' etc.
      2. Navigate to the 'All actors' & 'description' input fields and perform a search operation by adding text to each of the fields.
      3. Notice the 'x' button gets available.
      4. try navigating to the 'x' button.
      5. Observe that the “x” button does not receive keyboard focus.

      Screenshot

       

      Actual Behaviour

      When a user is performing a search operation by adding text to each of the fields., the keyboard focus does not move to the “x” button. As a result screen reader and keyboard-only users will miss out on important functionality.

      Expected Result

      When a user is accessing a web page, the focus should move to all interactive elements. Make sure to modify the scripts associated with the mentioned button to ensure that it is accessible for keyboard-only users.

      Workaround

      Currently, there is no workaround available.

      Bug Ref: 748003

      Bulldog Ref: JSMDC-13203

      Attachments

        Issue Links

          Activity

            People

              36a811bdd856 Yurii Travenko (Inactive)
              12b69dcabe29 Matthew Brennan
              Votes:
              0 Vote for this issue
              Watchers:
              3 Start watching this issue

              Dates

                Created:
                Updated:
                Resolved:

                Backbone Issue Sync