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  1. Jira Service Management Data Center
  2. JSDSERVER-11568

Search Result selection (select any of the options from the search results) : Text content lacks 4.5:1 contrast ratio.

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      Issue Summary

      The contrast ratio between text and its background is not at least 4.5:1.

      Elements:
      There is no attachment returned by your filter selection.

      Location:
      Present in "Attachments" section

      Steps to reproduce:

      • Click on the " Drop files to attach, or click to browse" button.
      • Then upload any file.
      • Then "Filter by name or description" field will present.
      • Enter data the field, if there is no results are available, the above element will display.

      Hexadecimal values:
      Text color: #C7C7C7
      Background color: #FFFFFF
      Contrast ratio: 1.7:1

      Tested URL

      https://instenv-5971-nizh.instenv.atl-test.space/secure/insight/assets/INITSM-77?v=0

      Steps to Reproduce

      1. Step 1

      Actual Results

      Actual results

      Expected Results

      Fix Information
      Fix any of the following:
      Document has active elements with the same id attribute: sd-transition-action-comment

      Screenshot

      Screen Recording

      screen recording

      Workaround

      workaround

      Bug Ref: 747834

      Bulldog Ref: JSMDC-13183

          Form Name

            [JSDSERVER-11568] Search Result selection (select any of the options from the search results) : Text content lacks 4.5:1 contrast ratio.

            Bilal Cinarli made changes -
            Resolution New: Won't Fix [ 2 ]
            Status Original: Gathering Impact [ 12072 ] New: Closed [ 6 ]

            Bilal Cinarli added a comment -
            Atlassian Update – 20 December 2024

            Hi everyone,

            As part of our accessibility and usability improvements, we’re now offering light and dark theme for JSM. Because of this, we’ve decided to deprecate the Original theme. Upgrade to JSM 10.3 Long Term Support to enjoy the new themes.

            Best regards

            Bilal Cinarli
            Principal Frontend Engineer

            Bilal Cinarli added a comment - Atlassian Update – 20 December 2024 Hi everyone, As part of our accessibility and usability improvements, we’re now offering light and dark theme for JSM. Because of this, we’ve decided to deprecate the Original theme. Upgrade to JSM 10.3 Long Term Support to enjoy the new themes. Best regards Bilal Cinarli Principal Frontend Engineer
            Marc Dacanay made changes -
            Labels Original: 1.4.3 Accessibility WCAG21 ax-at-NVDA ax-bug ax-bulldog-bl ax-jsm ax-medium-priority ax-mid-priority ax-platform-dc ax-qa ax-qa-prioritised ax-qa-ready New: 1.4.3 Accessibility WCAG21 ax-at-NVDA ax-bug ax-bulldog-bl ax-jsm ax-medium-priority ax-mid-priority ax-platform-dc ax-qa ax-qa-prioritised ax-qa-ready ril
            Marc Dacanay made changes -
            Remote Link New: This issue links to "Internal ticket (Web Link)" [ 955514 ]
            Alex Cooksey made changes -
            Status Original: Needs Triage [ 10030 ] New: Gathering Impact [ 12072 ]
            Matthew Brennan made changes -
            Labels Original: 1.4.3 Accessibility WCAG21 ax-at-NVDA ax-bug ax-bulldog-bl ax-jsm ax-mid-priority ax-platform-dc ax-qa ax-qa-prioritised ax-qa-ready New: 1.4.3 Accessibility WCAG21 ax-at-NVDA ax-bug ax-bulldog-bl ax-jsm ax-medium-priority ax-mid-priority ax-platform-dc ax-qa ax-qa-prioritised ax-qa-ready
            Matthew Brennan made changes -
            Labels Original: 1.4.3 Accessibility WCAG21 ax-at-NVDA ax-bug ax-bulldog-bl ax-jsm ax-mid-priority ax-platform-dc ax-qa-prioritised ax-qa-ready New: 1.4.3 Accessibility WCAG21 ax-at-NVDA ax-bug ax-bulldog-bl ax-jsm ax-mid-priority ax-platform-dc ax-qa ax-qa-prioritised ax-qa-ready
            Martin Ma made changes -
            Remote Link New: This issue links to "JSMDC-13183 (JIRA Server (Bulldog))" [ 646521 ]
            Matthew Brennan made changes -
            Labels Original: 1.4.3 Accessibility WCAG21 ax-at-NVDA ax-bug ax-jsm ax-mid-priority ax-platform-dc ax-qa-prioritised ax-qa-ready New: 1.4.3 Accessibility WCAG21 ax-at-NVDA ax-bug ax-bulldog-bl ax-jsm ax-mid-priority ax-platform-dc ax-qa-prioritised ax-qa-ready
            Matthew Brennan made changes -
            Labels New: 1.4.3 Accessibility WCAG21 ax-at-NVDA ax-bug ax-jsm ax-mid-priority ax-platform-dc ax-qa-prioritised ax-qa-ready

              Unassigned Unassigned
              12b69dcabe29 Matthew Brennan
              Affected customers:
              0 This affects my team
              Watchers:
              2 Start watching this issue

                Created:
                Updated:
                Resolved: