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  1. Jira Service Management Data Center
  2. JSDSERVER-11568

Search Result selection (select any of the options from the search results) : Text content lacks 4.5:1 contrast ratio.

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      Issue Summary

      The contrast ratio between text and its background is not at least 4.5:1.

      Elements:
      There is no attachment returned by your filter selection.

      Location:
      Present in "Attachments" section

      Steps to reproduce:

      • Click on the " Drop files to attach, or click to browse" button.
      • Then upload any file.
      • Then "Filter by name or description" field will present.
      • Enter data the field, if there is no results are available, the above element will display.

      Hexadecimal values:
      Text color: #C7C7C7
      Background color: #FFFFFF
      Contrast ratio: 1.7:1

      Tested URL

      https://instenv-5971-nizh.instenv.atl-test.space/secure/insight/assets/INITSM-77?v=0

      Steps to Reproduce

      1. Step 1

      Actual Results

      Actual results

      Expected Results

      Fix Information
      Fix any of the following:
      Document has active elements with the same id attribute: sd-transition-action-comment

      Screenshot

      Screen Recording

      screen recording

      Workaround

      workaround

      Bug Ref: 747834

      Bulldog Ref: JSMDC-13183

          Form Name

            [JSDSERVER-11568] Search Result selection (select any of the options from the search results) : Text content lacks 4.5:1 contrast ratio.

            Bilal Cinarli made changes -
            Resolution New: Won't Fix [ 2 ]
            Status Original: Gathering Impact [ 12072 ] New: Closed [ 6 ]
            Marc Dacanay made changes -
            Labels Original: 1.4.3 Accessibility WCAG21 ax-at-NVDA ax-bug ax-bulldog-bl ax-jsm ax-medium-priority ax-mid-priority ax-platform-dc ax-qa ax-qa-prioritised ax-qa-ready New: 1.4.3 Accessibility WCAG21 ax-at-NVDA ax-bug ax-bulldog-bl ax-jsm ax-medium-priority ax-mid-priority ax-platform-dc ax-qa ax-qa-prioritised ax-qa-ready ril
            Marc Dacanay made changes -
            Remote Link New: This issue links to "Internal ticket (Web Link)" [ 955514 ]
            Alex Cooksey made changes -
            Status Original: Needs Triage [ 10030 ] New: Gathering Impact [ 12072 ]
            Matthew Brennan made changes -
            Labels Original: 1.4.3 Accessibility WCAG21 ax-at-NVDA ax-bug ax-bulldog-bl ax-jsm ax-mid-priority ax-platform-dc ax-qa ax-qa-prioritised ax-qa-ready New: 1.4.3 Accessibility WCAG21 ax-at-NVDA ax-bug ax-bulldog-bl ax-jsm ax-medium-priority ax-mid-priority ax-platform-dc ax-qa ax-qa-prioritised ax-qa-ready
            Matthew Brennan made changes -
            Labels Original: 1.4.3 Accessibility WCAG21 ax-at-NVDA ax-bug ax-bulldog-bl ax-jsm ax-mid-priority ax-platform-dc ax-qa-prioritised ax-qa-ready New: 1.4.3 Accessibility WCAG21 ax-at-NVDA ax-bug ax-bulldog-bl ax-jsm ax-mid-priority ax-platform-dc ax-qa ax-qa-prioritised ax-qa-ready
            Martin Ma made changes -
            Remote Link New: This issue links to "JSMDC-13183 (JIRA Server (Bulldog))" [ 646521 ]
            Matthew Brennan made changes -
            Labels Original: 1.4.3 Accessibility WCAG21 ax-at-NVDA ax-bug ax-jsm ax-mid-priority ax-platform-dc ax-qa-prioritised ax-qa-ready New: 1.4.3 Accessibility WCAG21 ax-at-NVDA ax-bug ax-bulldog-bl ax-jsm ax-mid-priority ax-platform-dc ax-qa-prioritised ax-qa-ready
            Matthew Brennan made changes -
            Labels New: 1.4.3 Accessibility WCAG21 ax-at-NVDA ax-bug ax-jsm ax-mid-priority ax-platform-dc ax-qa-prioritised ax-qa-ready
            Matthew Brennan created issue -

              Unassigned Unassigned
              12b69dcabe29 Matthew Brennan
              Affected customers:
              0 This affects my team
              Watchers:
              2 Start watching this issue

                Created:
                Updated:
                Resolved: