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  1. Jira Service Management Server and Data Center
  2. JSDSERVER-10830

Insight "No value" for attributes already included in the print label template

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Details

    • Bug
    • Status: Gathering Impact (View Workflow)
    • Low
    • Resolution: Unresolved
    • Insight 9.0.12
    • None
    • None

    Description

      Issue Summary

      You will receive "No value" when attempting to add an additional attribute from the check boxes when printing a label if that value exists in the template. The issue only occurs from the new object view or trying to print from an object search

      Steps to Reproduce

      1. Add a placeholder to the template
      1. Go to print the label from the new object view or object search

      2. Add the same attribute as the placeholder from the list on the left

      Expected Results

      You should be able to add the same additional attribute and see the value. The same way this works when printing from the original object view

      Actual Results

      You'll see "* <attribute>: No value" instead

      Workaround

      You can still see the value for the additional attributes if you add them from the original object view


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            Unassigned Unassigned
            34e46ad8c98b Branden Miars
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            Dates

              Created:
              Updated:

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