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  1. Jira Service Management Data Center
  2. JSDSERVER-105

As a Service Desk admin I would like to create multiple fields on the customer portal and have them condense into one *real* field in JIRA

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    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      Acceptance Criteria

      • Service Desk owner can add 'temporary' or 'visual' fields that do not create new fields in JIRA
      • The values of those fields condense into one JIRA field (ie, Description)

      This saves us from creating hundreds of custom fields for text entry.

        1. Screen Shot 2013-10-25 at 12.02.04 PM.png
          Screen Shot 2013-10-25 at 12.02.04 PM.png
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              Unassigned Unassigned
              c53d2c5e2020 Nicholas Muldoon
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                Created:
                Updated: