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  1. Jira Service Management Data Center
  2. JSDSERVER-1059

Add "Raise this request on behalf of" option when using non-agent based license

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    • Icon: Suggestion Suggestion
    • Resolution: Fixed
    • 2.2-OD-04, 2.1.1
    • None
    • None
    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      Currently we can only use the "Raise this request on behalf of" field if we are using the agent based license.

      It would be great to have this feature for the non-agent based license as well.

          Form Name

            [JSDSERVER-1059] Add "Raise this request on behalf of" option when using non-agent based license

            Katherine Yabut made changes -
            Workflow Original: JAC Suggestion Workflow [ 3010656 ] New: JAC Suggestion Workflow 3 [ 3648064 ]
            Status Original: RESOLVED [ 5 ] New: Closed [ 6 ]
            Owen made changes -
            Workflow Original: Confluence Workflow - Public Facing v4 [ 2664053 ] New: JAC Suggestion Workflow [ 3010656 ]
            Owen made changes -
            Workflow Original: JSD Suggestion Workflow - TEMP [ 2323211 ] New: Confluence Workflow - Public Facing v4 [ 2664053 ]
            Status Original: Closed [ 6 ] New: Resolved [ 5 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Suggestion Workflow [ 2051973 ] New: JSD Suggestion Workflow - TEMP [ 2323211 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Suggestion Workflow - TEMP [ 2047372 ] New: JSD Suggestion Workflow [ 2051973 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Suggestion Workflow [ 1279385 ] New: JSD Suggestion Workflow - TEMP [ 2047372 ]
            jonah (Inactive) made changes -
            Description Original: Currently we can only use the "Raise this request on behalf of" field if we are using the agent based license.

            It would be great to have this feature for the non-agent based license as well.             		New: {panel:bgColor=#e7f4fa}
              *NOTE:* This suggestion is for *JIRA Service Desk Server*. Using *JIRA Service Desk Cloud*? [See the corresponding suggestion|http://jira.atlassian.com/browse/JSDCLOUD-1059].
              {panel}

            Currently we can only use the "Raise this request on behalf of" field if we are using the agent based license.

            It would be great to have this feature for the non-agent based license as well.
            jonah (Inactive) made changes -
            Link New: This issue relates to JSDCLOUD-1059 [ JSDCLOUD-1059 ]
            Owen made changes -
            Workflow Original: TTT: Simple Issue Tracking Workflow [ 759085 ] New: JSD Suggestion Workflow [ 1279385 ]
            Status Original: Done [ 10044 ] New: Closed [ 6 ]
            Chau Huynh Minh (Inactive) made changes -
            Remote Link Original: This issue links to "Page (Extranet)" [ 85927 ] New: This issue links to "Page (Extranet)" [ 85927 ]

              mmcmahon Matthew McMahon (Inactive)
              malmeida Marcus Silveira
              Votes:
              5 Vote for this issue
              Watchers:
              8 Start watching this issue

                Created:
                Updated:
                Resolved: