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  1. Jira Service Management Data Center
  2. JSDSERVER-1043

The header of the customer portal should follow the theme set in JIRA for consistency

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    • Icon: Suggestion Suggestion
    • Resolution: Low Engagement
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    • Customer Portal
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    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      The header of the customer portal is not following the color theme set in JIRA. As seen from the screenshot; the JIRA header is white while the Service Desk header in preview is blue in color.

      The header should follow the theme set in JIRA for the sake of consistency.

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          Vincent Chin

          Form Name

            [JSDSERVER-1043] The header of the customer portal should follow the theme set in JIRA for consistency

            Charlie Marriott added a comment -
            Atlassian Update – 19 Feb 2021

            Hi,

            Thank you for raising and watching this suggestion. We regret to inform you that due to limited demand, we have no plans to implement it in the foreseeable future. In order to set expectations, we're closing this request.

            This is an automated update triggered by low engagement with this suggestion (number of votes, number of watchers).

            We hope you will appreciate our candid communication and our attempts to become more transparent about our priorities. You can read more about our approach to highly voted suggestions here, and how we prioritise what to implement here.

            To learn more about our recent investments in Jira Service Management and Data Center, please check our public roadmap and our two dashboards containing recently resolved issues, and current work and future plans.

            Regards,

            Jira Service Management, Server & Data Center

            Charlie Marriott added a comment - Atlassian Update – 19 Feb 2021 Hi, Thank you for raising and watching this suggestion. We regret to inform you that due to limited demand, we have no plans to implement it in the foreseeable future. In order to set expectations, we're closing this request. This is an automated update triggered by low engagement with this suggestion (number of votes, number of watchers). We hope you will appreciate our candid communication and our attempts to become more transparent about our priorities. You can read more about our approach to highly voted suggestions here , and how we prioritise what to implement here . To learn more about our recent investments in Jira Service Management and Data Center, please check our public roadmap and our two dashboards containing recently resolved issues , and current work and future plans . Regards, Jira Service Management, Server & Data Center

            vwong added a comment -

            Hi,

            As of JIRA Service Desk 2.5 we have introduced advance branding for the customer portal which allow you to change to header colour as well on the customer portal.

            Here is the release notes about the feature: https://confluence.atlassian.com/servicedesk/jira-service-desk-2-5-release-notes-747832968.html

            Cheers,
            Vincent

            vwong added a comment - Hi, As of JIRA Service Desk 2.5 we have introduced advance branding for the customer portal which allow you to change to header colour as well on the customer portal. Here is the release notes about the feature: https://confluence.atlassian.com/servicedesk/jira-service-desk-2-5-release-notes-747832968.html Cheers, Vincent

              Unassigned Unassigned
              vchin Vincent Chin (Inactive)
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                Created:
                Updated:
                Resolved: