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  1. Jira Service Management Data Center
  2. JSDSERVER-1013

Ability to perform issue actions from queues screen

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    • Icon: Suggestion Suggestion
    • Resolution: Unresolved
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    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      Atlassian Update – 16 Aug 2023

      Hi everyone,

      We’re excited to let you know that we are starting work on this feature! We hope to roll this out by Q1 2024.

      Stay updated via our public roadmap.

      Kind Regards,

      Lucy Devine

      Jira Service Management, Data Center

      As an agent, I would like to perform actions on issues from the queues screen instead of having to navigate to issues in order to perform an action. Actions I may want to perform include commenting, editing, assigning, and transitioning issues.

      Similar functionality is seen in JIRA Agile Plan view when right clicking on issues. Issue navigator also has similar functionality when in list view.

              a8728c14549b Lucy Devine
              tevans Tim Evans (Inactive)
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                Created:
                Updated: