Details
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Bug
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Resolution: Fixed
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High
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2.0.2
Description
NOTE: This bug report is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding bug report.
In some circumstances, some emails may cause loop creation of tickets.
Some found reasons are:
- Emails sent from Allstream's webmail system.
- Images from emails do not have a filename.
Attachments
Issue Links
- relates to
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JSDCLOUD-1011 Some emails cause loop creation of tickets.
- Closed
- mentioned in
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