Uploaded image for project: 'Jira Service Management Cloud'
  1. Jira Service Management Cloud
  2. JSDCLOUD-1011

Some emails cause loop creation of tickets.

    XMLWordPrintable

Details

    Description

      NOTE: This bug report is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding bug report.

      In some circumstances, some emails may cause loop creation of tickets.

      Some found reasons are:

      • Emails sent from Allstream's webmail system.
      • Images from emails do not have a filename.

      Attachments

        Issue Links

          is related to

          Bug - A problem which impairs or prevents the functions of the product. JSDSERVER-1011 Some emails cause loop creation of tickets.

          • High - High priority issues
          • Closed

          Activity

            People

              pdoan Phuong Doan (Inactive)
              pdoan Phuong Doan (Inactive)
              Votes:
              0 Vote for this issue
              Watchers:
              3 Start watching this issue

              Dates

                Created:
                Updated:
                Resolved: