Details
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Bug
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Resolution: Fixed
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High
Description
NOTE: This bug report is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding bug report.
In some circumstances, some emails may cause loop creation of tickets.
Some found reasons are:
- Emails sent from Allstream's webmail system.
- Images from emails do not have a filename.
Attachments
Issue Links
- is related to
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JSDSERVER-1011 Some emails cause loop creation of tickets.
- Closed