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  1. Jira Service Management Cloud
  2. JSDCLOUD-9976

Assets Automation: Ability to branch on Insight objects with Automation

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      Problem Definition

      At this time we cannot perform an edit action on multiple objects stored in an Insight custom field

      Suggested Solution

      Allow branching over a setup of objects using Automation to be able to perform actions on multiple objects

      Woarkaround

      Check if the following article helps you achieve your use case scenario Update Insight object status to expired using automation

          Form Name

            [JSDCLOUD-9976] Assets Automation: Ability to branch on Insight objects with Automation

            Italo [Modus Create] added a comment -

            +1 this is very important and would resolve the workaround https://confluence.atlassian.com/jirakb/how-to-update-object-status-to-expired-using-automation-in-assets-1072219008.html which requires us to use REST API in the automation

            Italo [Modus Create] added a comment - +1 this is very important and would resolve the workaround https://confluence.atlassian.com/jirakb/how-to-update-object-status-to-expired-using-automation-in-assets-1072219008.html which requires us to use REST API in the automation

              7260236ab89d Justin King
              skahol Swati Kahol
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              63 Vote for this issue
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              27 Start watching this issue

                Created:
                Updated: