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  1. Jira Service Management Cloud
  2. JSDCLOUD-9917

Insight Object Search does not search past the first 50 objects during workflow transitions and on Issue Create screen

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      Issue Summary

      Insight Object Search does not search past the first 50 objects during workflow transitions

      Steps to Reproduce

      1. Have an object type with more than 50 objects
      2. Create an Insight Field and configure it to that Object Type
      3. Add that field to a transition
      4. Execute the transition and search for any object after the first 50 OR on the issue Create screen, search for any object after the first 50 objects

      Expected Results

      The object is properly returned

      Actual Results

      No matches are found

      Workaround

      Add the field to the View and Edit screen operations and edit it outside of the transition.
      The object search also works fine from the customer portal.

          Form Name

            [JSDCLOUD-9917] Insight Object Search does not search past the first 50 objects during workflow transitions and on Issue Create screen

            Tj Webb (Inactive) made changes -
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            Ana Viseu made changes -
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            Gabriele Franck made changes -
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            Simon K made changes -
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            Matthew Hunter made changes -
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            Radu made changes -
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            Matthew Hunter made changes -
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            Matthew Hunter made changes -
            Remote Link New: This issue links to "Page (Confluence)" [ 574583 ]
            Matthew Hunter made changes -
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              ad70c7c67f3d Nhi Van Nguyen
              asantos2@atlassian.com Augusto Pasqualotto (Inactive)
              Affected customers:
              46 This affects my team
              Watchers:
              41 Start watching this issue

                Created:
                Updated:
                Resolved: