Problem description

When a field added in tab from screen configuration, and at the same it's added in "Request Form", then this field won't be shown in the tab as configured. Here are the steps:

1. In screen configuration, add a new tab (let's name it with "Bear") and add a field (let's call it "Test")
2. In project settings > Request type > Add "Test" CF under Request Form so that it displays in Portal
3. Create a new issue from portal and fill up "Test" CF
4. Back to Agent view, you notice that "Test" CF isn't shown under "Bear" tab, but it's in "General"/ main tab

Suggested resolution

Show the field in a tab as per screen configuration (regardless if it's added in Request form)